Forum6
Forum6 · Member care

Reporting a concern

How to tell us about a problem with another member, an organiser or an event — and what we do with what you send us.

Version 1.0Reviewed 11 November 2026Applies to · Members, event guests and venues

If something has happened at a Forum6 event, or with another member, this page explains how to tell us, who will see it, and what we do next. It covers every way to reach the Forum6 team about a concern.

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What you can expect from us

Forum6 works because six people agree to sit down with people they do not know and behave decently. That trust depends on members being able to raise a problem and know it will be taken seriously.

We read every concern. We handle it privately, we do not discuss it with other members, and we do not tell the person it is about who raised it.

This page is written so that you know exactly what happens to what you send us — including the limits of what the app can and cannot do.

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Three ways to raise a concern

Choose the route that fits what has happened. All three reach the same team.

01

Block and report a member

Any signed-in member

Use this when you do not want a particular member to appear in your view of Forum6, and you want us to know why.

  1. 1Open the Members directory and select the person’s profile.
  2. 2Choose “Block and Report” at the foot of their profile.
  3. 3Pick a reason — inappropriate behaviour, harassment or intimidation, spam or unwanted solicitation, a fake or misleading profile, or something else.
  4. 4Add any details you want us to have. This part is optional, but the more context we have, the more useful the report is.

Blocking and reporting happen together: the member is removed from your directory and your suggestions, and your reason reaches our team.

02

Report an event concern

The organiser, or anyone with a confirmed place who attended

Use this for something that happened at, or in connection with, a Forum6 event you organised or attended.

  1. 1Open the event page and choose “Report a concern”, or use the same link on the post-event rating form.
  2. 2You can also start from “Report an event concern” in the footer of any page of the site, and choose the event from there.
  3. 3Choose what the concern is about: another attendee, the organiser, the venue or its staff, or something else.
  4. 4Tell us what happened in your own words, and say whether an administrator may contact you for more detail.

This form is only open to people connected to the event — the organiser, or a member with a confirmed or attended place. That protects everyone involved from reports about events they had nothing to do with.

03

Contact us directly

Anyone — member, guest, venue or member of the public

Use this for anything the two routes above do not fit: a concern before you have met someone, a problem with how Forum6 itself is run, or something involving a person who is not a member.

  1. 1Choose “Contact Us” in the footer of any page of the Forum6 site.
  2. 2Tell us what has happened, who was involved and which event it relates to, if any.
  3. 3If you would rather write to us directly, use the email address published in our Privacy Policy.

Messages sent this way are read by our team as correspondence rather than logged as a formal report, so include enough detail for us to act on.

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What happens after you send it

The same sequence follows every report, whichever route you used.

From your report to our decision

  1. 01We read it. Every report and message goes to the Forum6 team. It is never sent to, or shared with, the person it is about.
  2. 02It stays private. Reports are held in Forum6’s own systems. Only you, and the team members handling concerns, can read what you submitted. Other members cannot see that a report exists.
  3. 03We may come back to you. If you told us we may contact you, we will if we need to check a detail or understand the context. If you told us not to, we will not — your report is handled on what you wrote.
  4. 04We decide what to do. Depending on what we find, that may be no further action, a direct conversation with the person, a formal warning, limits on their participation in Forum6, or removal from the community. We do not discuss what we do about another member with anyone else.
  5. 05We record the outcome. We keep our own record of what was reported and what we decided, so that a pattern of behaviour is visible to us even when each report looks small on its own.

The app confirms on screen the moment your report is submitted. We do not send a separate acknowledgement email, so keep that confirmation as your record.

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Confidential, not anonymous

Your report is confidential, but it is not anonymous. We record who raised it, because we may need to ask you a question, and because a report we can stand behind is one where the reporter is known to us.

What confidentiality means in practice: the person you report is not told that a report exists, they cannot read it, and no other member can. They will not learn your name from us.

If giving your name is the reason you are hesitating, contact us first and say so. We would rather hear from you and discuss how to handle it than not hear from you at all.

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What blocking does and does not do

Blocking is the fastest route and the one members use most, so it is worth being precise about it.

Blocking does this

  • Removes that member from your members directory and from the people we suggest you meet.
  • Tells our team what happened, with the reason and any details you added.
  • Keeps working: your view of Forum6 stays free of that member.

It does not do this

  • Tell the member you blocked them, or that you reported them.
  • Stop them messaging you if you both hold a confirmed place at the same event — messaging follows shared events, not blocks.
  • Undo anything already said or sent.
  • Undo itself. There is no way to unblock someone in the app; if you want a block lifted, ask the team.
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Concerns about an organiser, a venue or a guest

Where each of those goes

  • An organiser. Organisers are held to the same standard as everyone else, and “the organiser” is a category you can choose when you report an event concern. Organisers can also report a concern about their own event.
  • A venue or its staff. Choose “the venue or staff” on the event concern form. Venue problems are passed to whoever arranges our bookings, and repeated issues affect whether we return.
  • A guest who is not a member. Describe them in the account you give us. We cannot hold a report against someone without a Forum6 account, but we can act on the event, the organiser’s handling of it, and who is invited in future.
  • Something that happened before the event. A profile that does not add up, an approach in a message, a reputation that precedes someone. Block and report works with no event attached; for anything else, contact us directly.
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If a report is about you

If a report has been made about you, it is read by the Forum6 team and nobody else. Other members are not told, and no counter or flag appears on your profile.

We look at what has been reported before deciding anything. Where a concern is serious we act quickly; where it is unclear, we ask questions first.

You are entitled to respond. Contact us, and tell us your side — including if you believe a report about you is wrong, exaggerated or malicious. That becomes part of our record too.

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If someone is in danger

This process is for concerns about how Forum6 members and events behave. It is not an emergency service and it is not monitored around the clock. If someone is at risk or a crime may have been committed, contact the emergency services first — 111 in New Zealand — or the police. We will cooperate with them fully if they get in touch.

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Your information

A report contains personal information about you and about the person you name. How we collect, use and protect that information is set out in our Privacy Policy, which you can read from the footer of any page.

If you want to know what we hold about a report you made, or you want to ask us to correct something, contact us and we will help.

Read the Privacy Policy